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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pat Plesa

March 14, 2026

5  out of  5
rating by Pat Plesa
"I’ve had nothing but good experiences with State Farm for the many decades I have been a client."
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Vanessa Gonzalez

February 27, 2026

5  out of  5
rating by Vanessa Gonzalez
"Kristie always goes above and beyond! Always so helpful, and take time out of her busy day to send me a text& reminders about important things. I give them 5 stars because they deserve the recognition!"
We responded:
"Awe, thank you Vanessa for sharing what it’s like to work with Kristie in our office handling your insurance. Kristie is the absolute best and we are glad you recognize it too! Thank you for your business. We appreciate you! :) "
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steve nackord

February 24, 2026

5  out of  5
rating by steve nackord
"Erica, and the entire team at that office are incredibly helpful and patient. I could not recommend them more highly. Medicare stuff is very confusing, but they were very patient explaining everything."
We responded:
"Thanks for sharing, Steve! We’ve definitely enjoyed working with you to navigate Medicare. We agree Medicare can be confusing and we try to make it as simple as possible. Medicare is one of our favorite topics and we find ourselves talking about Medicare everyday. Thanks again for your support! "
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Janelle Teague

February 19, 2026

5  out of  5
rating by Janelle Teague
"Erica , Amanda & Kyle have all been so very helpful with my auto insurance & homeowners insurance every time. I always know that I’m going to get to talk to someone that has helped me before, which you don’t get much anymore."
We responded:
"Thank you, Janelle. We appreciate you sharing what it’s like to work with us for your auto and homeowners insurance. We agree it’s becoming more rare to have a place you can contact for help and have the same people assisting you each time. We love it too! Thank you for your business, we appreciate you! "
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Russell Bertuccelli

February 4, 2026

5  out of  5
rating by Russell Bertuccelli
"Erica, Kyle and team are always helpful and responsive. In today’s world of AI chat bots it’s nice to speak with someone who can answer our questions."
We responded:
"Thank you for the review, Russell! We appreciate you choosing to do your insurance business with us. We can’t agree more. With AI changing our daily lives, sometimes it’s nice to know you can still pick up the phone and speak to real people who want to help. Thanks again! "
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Trisha Barnhisel

January 23, 2026

5  out of  5
rating by Trisha Barnhisel
"Erica is great. I felt she spent the time with me I needed. I didn't feel rushed and my questions were answered concisely and professionally. I'm very glad she's here."
We responded:
"We are thankful for your business, Trisha! Thank you for trusting us with all your insurance needs. It means a lot to us! :)"
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Julie Dodd

January 18, 2026

5  out of  5
rating by Julie Dodd
"Erica Bishop with State Farm in Cloverdale, CA Is professional and kind. I highly recommend her and Amanda for helping with your different insurance needs."
We responded:
"Thank you, Julie! We appreciate you very much and appreciate you trusting us with your insurance needs. Thank you for your support and we look forward to helping you throughout the years. "
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cletus t

December 19, 2025

5  out of  5
rating by cletus t
"Erica Bishop’s State Farm agency was a lifesaver! They got me affordable homeowners insurance when no one else could and bundled it with my auto to save me money. The agents are wonderful, and I could always speak to a real person right away. I highly recommend them!"
We responded:
"Thank you for sharing what it’s like to work with are office. It means a lot to us. We appreciate you and your business. Take care and wishing you a happy holiday too! :) "
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Gary Keleher

November 5, 2025

5  out of  5
rating by Gary Keleher
"Every time I contact Erica on insurance matters, she provides superior service in a warm and welcoming manner. I consistently recommend her and her staff to others because, as far as I’m concerned, they are the gold standard."
We responded:
"Thank you, Gary! We certainly appreciate your business and working with you as a customer. Thank you for sharing what it’s like to work with our office. It means a lot to us! "
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Aldone Caldona

October 20, 2025

5  out of  5
rating by Aldone Caldona
"Kyle was great! He helped me with getting motorcycle insurance and was able to explain everything clearly. He was able to beat all other quotes I received while still offering top coverages! Definitely recommend working with this branch"
We responded:
"Thank you, Aldone! We appreciate your business and taking the time to share what is was like working with Kyle for your motorcycle insurance. He’s great and we are so glad we were able to save you money too! "
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Amy McCarty

October 16, 2025

5  out of  5
rating by Amy McCarty
"Kyle has been the best support person while adding my husband to my insurance. He is friendly, quick to respond, and got the job done fast. Thanks Kyle!"
We responded:
"Thanks, Amy! I’m glad we’ve been able to help you with your insurance needs. We appreciate Kyle and all the help he provides our customers and to you. We thank you for your business too! It means a lot to us. :) "
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Gianna Volpi

September 29, 2025

5  out of  5
rating by Gianna Volpi
"Erica’s office always answers my call and handles my requests promptly and professionally."
We responded:
"Thanks, Gianna! We appreciate you trusting us to support all of your insurance needs. It means a lot to us! "
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Carolyn Carpenter

August 26, 2025

5  out of  5
rating by Carolyn Carpenter
"We switched our Medicare Plan F to Erica Bishop’s office, and have been really pleased. Every time I have needed help they get back to me the same day—and often the same hour! I’m so glad we made the move. I highly recommend Erica and her whole team."
We responded:
"We are happy to help! Thank you for choosing us for your Medicare Supplement plan. We appreciate you working with our small office and are thrilled you are happy with our service. We love helping people with Medicare. :) Not being a call center is one of the best parts of working with us! Thanks again, Carolyn! "
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Lynnae Cummings

August 20, 2025

5  out of  5
rating by Lynnae Cummings
"Wow!! Fast help when I really needed it! This team is on top of their work! Needed help with changing the glass shop for a window repair and had immediate assistance!!"
We responded:
"Thank you, Lynnae! We aren’t perfect, but do our best best to help when you need us. We appreciate you trusting us for your insurance needs. It means a lot! "
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Michael Tubbs

August 18, 2025

5  out of  5
rating by Michael Tubbs
"Erica Bishop’s State Farm entire office In Cloverdale is one of the most friendly, efficient & caring insurance offices we have ever had the absolute pleasure of working with. Thank you for always providing us with whatever insurance needs we may have. Amanda, thank you again for your help!"
We responded:
"We appreciate having you as our customer, Michael! Thank you for sharing your experience. We enjoying helping you with all your insurance needs!"
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Jim Seymour

August 7, 2025

5  out of  5
rating by Jim Seymour
"I have been a State Farm customer since the early 1980s. For years Erica Bishop and her wonderful team have been providing excellent customer service for my wife and I. They always answer all of our questions, and immediately take care of us without delay. Recently we requested some official documentation, and Kyle Nelson thoroughly took care of everything. It's so nice to interact with sincere and warm hearted people who genuinely care about you. I highly recommend Kyle Nelson in the Cloverdale, CA State Farm office. 👍👍"
We responded:
"Thank you, Jim! We love having you as a customer. Thank you for continuing to choose to work with us for your insurance needs. We thank you for your business! "
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Cindy Peterson

August 6, 2025

5  out of  5
rating by Cindy Peterson
"Erica Bishop and her team — especially Kyle — here in Cloverdale, CA have been absolutely fantastic. We’ve been with State Farm for several years, and the level of service we’ve received has been consistently exceptional. Kyle is patient, educational, thorough, and incredibly efficient. He’s taken the time to walk us through every detail, from bundling our auto and home insurance to navigating policy updates, always making sure we feel informed and confident. It’s rare to find someone so dedicated and professional. We feel truly fortunate to have Kyle representing us, and we’re grateful to Erica Bishop’s team for setting such a high standard!"
We responded:
"Cindy, we are thankful to have you as our customer and really appreciate you taking the time to share what’s it’s like working with our office for your insurance needs. We agree! Kyle is awesome and we’re so glad you’ve made a connection with him. :)"
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Kristin Robinson

July 23, 2025

5  out of  5
rating by Kristin Robinson
"We love Erica! Her and her team are very professional and on top of things. Her office also gives back to the community and are actively involved in the community."
We responded:
"Thank you, Kristin! We appreciate your business and support! Thank you for trusting us with your insurance needs. "
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David Malarich

July 22, 2025

5  out of  5
rating by David Malarich
"Erica Bishop and her team have always been extremely friendly and helpful. Weather adding a vehicle, a new policy or filing a claim they have taken good care of me and my family for many years."
We responded:
"Thank you, David! We appreciate your business and you taking the time the share what it’s like working with our office for your insurance needs. It’s means a lot! :) "
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Pam Powell

July 21, 2025

5  out of  5
rating by Pam Powell
"Erica was both thorough and thoughtful in reviewing my policies. She even saved me some money. Thanks, Erica!"
We responded:
"It was a pleasure to help you with your insurance today, Pam! Saving money is always icing on the cake. I’m glad we could be of service! "
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Maryellen Sheppard

July 18, 2025

5  out of  5
rating by Maryellen Sheppard
"If you are a property owner in California, you know the challenges we face securing insurance. This State Farm Insurance company provided excellent customer service with reassuring calm. Throughout the process I felt confident I was getting the best available coverage. I highly recommend this State Farm office."
We responded:
"Thank you, Maryellen! Insurance in California is without a doubt challenging right now. I’m glad we could provide guidance and calm. We take pride in helping people navigate their insurance, especially in trickier situations. Thank you for your business! We appreciate you allowing us to serve you. "
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Ronda Hibbeln

July 17, 2025

5  out of  5
rating by Ronda Hibbeln
"Everyone in the office is very helpful. Had a great experience with my recent claim! Went above and beyond explaining things and answering questions about the next steps in the process."
We responded:
"Thank you, Ronda! We appreciate having you as our customer. We enjoy helping people navigate their insurance claims and are glad you had a good experience when leaning on us to help. Thank you for sharing your experience. It means a lot. :) "
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Angelina Rossetti

July 15, 2025

5  out of  5
rating by Angelina Rossetti
"I spoke with Gracie on the phone and she was very helpful. Highly recommend Erika State Farm for your insurance needs!"
We responded:
"Thank you, Angelina! Gracie is the best, and we appreciate you recommending people reach out to us for their insurance needs. "
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Abigail Lenney

July 15, 2025

5  out of  5
rating by Abigail Lenney
"Gracie helped me with my payment for my insurance over the phone and was very helpful."
We responded:
"We appreciate you, Abigail! Thank you for sharing what it’s like working with our office for your insurance needs. "
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Christopher Buchanan

July 14, 2025

5  out of  5
rating by Christopher Buchanan
"Always goes above and beyond. Don’t worry if you miss the bill in the mail, they’ll send you a text or call to make sure you stay current. Great office!"
We responded:
"Thank you for the positive review, Chris! It’s true, we do go out of our way to help remind people of action items if needed. :) Thank you for choosing to trust us in handling your insurance needs. It means a lot and we are here to help when you need us! "